Privacy Policy

At EMIRATECH SOLUTIONS, we attach great importance to the protection of your privacy. In our Privacy Policy, we wish to make clear what personal data we process about you, why and for how long we process it, and how you can exercise your rights to manage it.

EMIRATECH SOLUTIONS is responsible for processing your personal data.

We invite you to read our Privacy Policy and general Terms and Conditions carefully to gain a good understanding about how we protect your personal data.

Does this privacy policy apply to you?

This Privacy Policy applies to you if you have come into contact with us,  as an individual who works for a party with whom we have a contractual relationship, or as a visitor to our premises or websites, or in other ways (via email or telephone, by attending one of our events, etc.).

Your personal data may be collected via the following methods: via email or online contact forms, telephone or fax; by attendance at an event; by using cookies or other technologies which track visitors on our websites; through communications from suppliers or partners; via a testimonial; or via any other means.

What personal data do we process about you?

Personal data is any information relating to an identified or identifiable natural person (i) that you provide voluntarily to us (e.g. through our online forms on our website, testimonials, etc.), (ii) that we collect from your visit(s) to our premises, events or website(s) or via your access and use of our products or services.

In the context of our business activities, and in order to provide you with good service and to improve our services where possible, we may process the following personal data about you: your name and surname, your company address, your company telephone number(s), your company email address(es), the company for which you work or represent, your country of citizenship, your IP address, and any other personal data that you may provide to us.

For which purposes do we process your personal data?

We process your personal data for various purposes. We use your personal data to maintain and build long-term, sustainable relationships and to execute the contract(s) we may have. We use your personal data to respond to your inquiries, to fulfil your requests, and/or to send you administrative or commercial information.

Your personal data may be used to comply with applicable regulations, to respond to requests or claims from public and government authorities (including public and government authorities outside your country of residence), or to protect our rights, privacy, safety or property, and/or our entities.

We may use your personal data to send you promotional messages, marketing, advertising, and other information that may be of interest to you only if you opted to receive this information.

On what legal basis do we process your personal data?

We may process your personal data based on different legal grounds as follows:

  • Processing may be necessary in order to comply with our legal obligations;
  • Processing may be necessary for the execution of your contract with us;
  • Processing is necessary for the protection of our legitimate interests such as: economic, commercial and financial interests, business continuity, the security and confidentiality of customer information and products, and the security of digital and physical infrastructure;
  • In exceptional cases, our processing activities may be conducted with your consent.

With whom do we share your personal data?

We never sell your personal data to anyone. To the extent permitted by applicable law, your personal data may be disclosed to the following parties:

As part of the processing activities for the abovementioned purposes, personal data may be disclosed to other entities.

Third parties: Your personal data may be disclosed to third parties, such as governmental authorities, for legitimate reasons.

Research institutions: We may share your personal data with institutions for (statistical or scientific) research purposes.

Hosting providers: For hosting, storage and back-up of all personal data, we rely on providers located in the European Union.

We do our utmost to ensure that proper technical and organisational measures are in place to safeguard your personal data.

When we share your personal data, we seek to instruct the recipients wherever possible to process your personal data in accordance with our instructions.

What are your rights in relation to your personal data?

Unless your request is deemed excessive or unfounded, you may exercise the following rights in relation to your personal data:

  • You have the right to request information concerning your personal data;
  • You have the right to request a copy of all your data in a standard format;
  • You have the right to modify or correct your personal data if it is wrong;
  • You have the right to request the restriction of certain processing activities in certain circumstances;
  • You have the right to object against certain processing activities;
  • You have the right to withdraw your consent;
  • You have the right to have your personal data erased in certain circumstances;
  • You can easily exercise any of your rights by completing and submitting our online form.

We reserve the right to charge a reasonable fee in case your request is deemed excessive at our sole discretion.

Additionally, you have the right to file a complaint with your local supervisory authority, if you are of the opinion that our processing of your personal data is not in compliance with applicable legislation.

You can always ask us about your personal data by sending an email to

Where and how long do we keep your personal data?

Your personal data is stored both electronically and manually, in-house and by third parties, in our data centres in the European Union, and can be accessed from our offices via authentication required protocols.

We store your personal data in a form that permits identification for no longer than is necessary for the purposes for which your personal data is processed. This retention period differs based on the type of personal data processed, the purpose of processing, and other such factors.

What security measures are taken to safeguard your personal data?

We are continuously implementing and updating our security measures to help protect your personal data and other information against unauthorised access, loss, destruction or alteration. We do our utmost to ensure that all information is stored in a safe manner and we request that our service providers apply adequate security measures.

Cookies and other tracking technologies

When you visit our websites, we may store certain information on your devices in the form of a cookie. We invite you to carefully read our cookies policy to gain a good understanding about how we apply or use cookies.


If you have any questions about this privacy policy, or if you want to exercise any of your rights here above, please contact us via


Ⓒ 2021-2024 All rights reserved!